Backup and disaster recovery is how your business gets its files and its working day back after something goes wrong. The backup is the copy. The recovery plan says what comes back first, who does it and how long it should take. We set up both and test them. Then we tell you plainly what a bad day would look like.
A backup only counts if it restores
Most offices have some kind of backup. Far fewer have tried to restore from it. A backup job can say “complete” for months while it copies the wrong folder, or nothing at all.
So we test. We pull files back out, and for the systems you can’t work without, we bring the whole machine back to prove it can be done. Then we tell you what we tested, and whether it worked.
What we set up
- Automatic backups of your server, your shared files and any computer that holds work nobody else has a copy of.
- A second copy kept away from your office, in the cloud or at another site. A fire, flood or break-in shouldn’t take both.
- At least one copy kept apart from your network, so ransomware on your computers can’t lock the backup as well.
- Your cloud email and shared drives. Data in Microsoft 365 or Google Workspace isn’t fully backed up just because it lives online.
The plan for the bad day
Recovery is a business decision first. We sit down with you and settle two questions. How much work could you stand to redo: an hour, or a day? And how long can each system be down before it hurts? Think of the accounting software, the email, the shared drive.
Your answers decide how often backups run and what comes back first. We write the order down, keep a copy off your network and walk you through it.
If a server dies on a Tuesday morning, nobody has to guess.
Close by when it’s more than a file
Getting one deleted spreadsheet back is a remote job. Replacing a dead server or getting a flooded office working again needs people in the room. Our team is in Superior, so we can be those people for offices in Duluth and across the Twin Ports.
Start with what you have
You may already pay for a backup service. We’re vendor-neutral, so we start by checking whether it does its job, and keep it if it does. The free technology review covers your backups along with your phones, IT, security and internet. Call (855) 770-9127 to set one up.